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This page explains what data plaking88 collects when you use your account, how we store it, and what choices you have over your own records. Everything here applies to account activity on plaking88, where local law and eligible regions permit access.
When you open an account on plaking88, we collect the information you enter during registration — your name, contact details, and the login credentials you choose. Each time you make a deposit or withdrawal through DANA, OVO, or QRIS, a transaction record is created on our side and is also visible in your e-wallet history. We hold this to keep your account balance accurate and to let you trace any movement between your account and your wallet. We also collect device and session data — the type of browser or app used, your IP address region, and the pages you open during a session. This is used to detect unusual access patterns and to keep your account secure. We do not sell this data to third parties. If you contact our support team, the conversation is logged so we can follow up accurately. Logs are retained for a period consistent with our operational and legal obligations, and are not shared outside our team without a lawful basis. Any data you share with us stays within the scope of your account and the services available where local law permits.
DANA deposit and withdrawal records are stored against your account ID for balance accuracy and dispute reference.
OVO transaction entries are timestamped and tied to your account so you can cross-check them against your OVO wallet history.
QRIS scan-and-pay activity is logged per session, giving you a clear audit trail for any payment you complete through our cashier.
This policy covers data processed directly through plaking88 and its account systems. It does not extend to third-party services you reach from our pages — each external service operates under its own terms. Understanding the boundary helps you know exactly which data rights to exercise with us and which to raise elsewhere.
Login activity, session tokens, and account settings stored on plaking88 fall fully within this policy. You can review and update these through your account dashboard after login.
Deposits and withdrawals processed via DANA, OVO, or QRIS generate records on our side. Those records are covered here; the corresponding entries in your e-wallet are governed by the wallet provider's own policy.
Game-play session data recorded on our platform is within scope. Game logic and content supplied by studios such as Pragmatic Play or Habanero is processed on their infrastructure and is outside this policy.
Any external site or service you reach by following a link from plaking88 is not covered here. We have no control over how those services handle your data once you leave our pages.
You have practical options for managing the data we hold on your account. To review the personal details stored against your account — name, contact information, registered payment methods — log in and open the account settings page. The fields there show exactly what we hold and let you submit corrections directly. If something looks wrong, update it in the form and save; our system reflects the change on the same session. For questions about data retention, deletion requests, or anything not covered by the account settings page, our support team is the right contact. Raise the request there with your account ID and a clear description of what you need. We will confirm receipt and respond within the timeframe shown on the support page. Availability depends on local law and the eligible region your account is registered under.
Log in and open account settings to see the personal data currently stored. No extra steps required — the page loads your live account data.
Edit the relevant field in account settings and save. Changes to name, contact details, or linked wallet information take effect immediately in our system.
Reach support with your account ID if you need clarity on what we hold, how long we hold it, or on which legal basis. The support page lists current contact paths.
A formal deletion request is handled by the support team. We will confirm what can be removed under applicable obligations and process it within the stated response window.
Privacy questions and data requests go to our support team. Use the channel that suits you — live chat for quick clarifications, email for formal written requests, and the account help centre for self-service options available after login.
Start a live chat session from any page on plaking88. Mention your account ID and describe the privacy matter so the agent can route it correctly.
Send a written request to our support email address listed on the Contact page. Include your registered account details so we can locate your records quickly.
Log in and open the Help section to access self-service data options — viewing stored details, submitting a correction, or tracking an open support request.
Security measures on plaking88 are applied at the account and session level. Connections use encrypted protocols so the data moving between your device and our servers is not readable in transit. Account access requires your credentials, and unusual login attempts trigger an additional verification step shown in the login flow.
We use session cookies to keep you logged in and to remember your account preferences. You can clear cookies from your browser settings at any time, though this will end your active session and require a fresh login.
Account and transaction records are kept for as long as necessary to operate the service and meet legal obligations. Once a retention period ends, records are deleted from active systems.
Your login credentials are stored in hashed form — we cannot read your password. If you suspect unauthorised access, update your password from account settings and contact support immediately.
When we update this policy, the revised version is published at this URL with the date of the change noted at the top. Continuing to use your account after a change means you have seen the updated terms.
These cover the questions we hear most from Indonesia account holders about how their data is managed, stored, and accessed on plaking88.
We collect the name, contact details, and login credentials you enter during registration. Once you make a transaction via DANA, OVO, or QRIS, payment records are also added to your account profile. We do not collect data beyond what your account activity generates.
Yes. Log in and open the account settings page — it shows your stored personal details and registered payment methods. For a full transaction history, the transaction log in your account dashboard lists every deposit and withdrawal recorded against your account ID.
Go to account settings after login, find the field that needs updating, edit it, and save. The change applies immediately. If a field is not editable from settings — such as a registered wallet number — contact support with your account ID and the correction you need.
We do not sell your data. Data is shared only where it is required to operate the service — for example, the payment processor handling a QRIS transaction receives the details needed to complete that specific transfer. Game studios like Pragmatic Play receive session data for the games you play on their content.
Records are kept for as long as your account is active and for the period required by our legal and operational obligations after closure. Once that period ends, data is removed from active systems. You can ask support for the specific retention period applicable to your account type.
Contact support through live chat or the support email listed on our Contact page. Include your account ID and specify what you want removed. We will confirm what can be deleted under applicable obligations and give you a timeframe for the action.